My experience was Excellent. Great service, and Great customer service with Adam Gladden! I would definitely recommend Herein-Gear BMW of Jackson.
Everyone was very knowledgeable and attentive to us. This was my first time in for service and I was very pleased. We were greeted immediately and referred to the next person who would be helping us get started. The waiting area was neat and clean. Coffee and snacks was made available to us. Social distancing was observed and the service and billing was explained well.Thank you for excellent service!
Customer service was a plus and will definitely be getting all my maintenance needs done here for my M6. Thanks again Adam...!
I was promptly and properly greeted. I was not pressured at all. I shared what I was looking for and James Cole went and brought out a car for me to test drive. I made arrangements to go back and test drive some alternate vehicles and once again James Cole took excellent care of me. I decided to purchase a car and the purchase experience was GREAT!! It only took a short time (not hours like I have experienced at other dealers) and I was on my way in my new car.Overall I had a great experience!!
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